Taylor had returned home to Arizona by the time an extensive review of the slot machine was completed and communications technology confirmed that he had won the jackpot, the board stated in the release.Īfter the casino failed to identify the winner of the jackpot, the board's enforcement division conducted numerous interviews and looked into surveillance footage, purchase records and rideshare data to determine the winner.
However, due to a communications error at the time, the slot machine malfunctioned and prevented Taylor and casino personnel from realizing that a jackpot had been won.